DIGITAL transformation used to be a choice. Now, it is a necessity across all industries.
While most businesses, corporations as well as small and medium-size enterprises (SMEs) have embraced some degree of digitalisation, the rest remain hesitant due to various reasons – including a concern about having the right people with the necessary skillsets to implement a successful transition.
Network, solutions and expertise
Smoothly transitioning a business from a legacy set-up to digital operations is possible with the support of the right partner.
SMEs can leverage Maxis Business’ experience and expertise to take care of their various digital needs, including planning for infrastructure modernisation such as deploying cloud or software defined networks, and managing all these services to ensure a seamless experience.
Other digital solutions such as ecommerce, digital marketing as well as insights and advanced analytics can also be provided.
As the leading converged solutions provider, Maxis Business offers its Right Expertise service combining its strong capabilities in network, solutions and accredited technical expertise across all digital domains.
Maxis Business customers can leverage a highly-skilled team of experts to future-proof their business and win the race towards digital resilience, according to Maxis’ acting chief enterprise business officer Claire Featherstone.
“We aspire to be a digital transformation enabler for Malaysian businesses. We’ve put together a strong and growing Right Expertise team of globally-accredited and certified experts to provide end-to-end digital services that cut across whole industries for our customers.
“The team makes sure businesses are able to manage their network and connectivity to be ready for adopting the cloud, hybrid workspace solutions and more,” she says.
Customers also have access to the Maxis’ Enterprise-grade MEF 3.0 Certified Managed Network with multi-cloud capabilities for secure, high-performance business connectivity.
“We guide and advise customers on solutions to meet their needs, and then lead the design, building and rollout of the chosen services, as well as managing services after going live,” says Featherstone.
All-in-one solution
Maxis Business offers carefully curated technology options all in one place, versus a one-size-fits-all approach to ensure customers’ needs are met.
“We offer a full range of connectivity options that every business would need – be it mobile, fibre broadband, dedicated fixed networks or satellite along with solutions such as IOT, cloud,” says Featherstone.
But what makes Maxis Business unique from the rest is the partnerships and skillsets it brings to the table, she says.
“We work closely with our global partners including Amazon Web Services (AWS), Microsoft and others. We are the only telco with AWS Advanced Consulting Partner status in Malaysia and have fostered relationships and trained our people to make sure they can expertly deliver the promised services.”
She adds that Maxis sponsors accreditation and upskills its team to help SMEs access a broader talent pool for even better solutions when they embrace digital solutions.
Digital support for SMEs
SMEs are the backbone of any economy. In Malaysia, SMEs provide employment to 48% of workers in the nation.
Recognising this, Featherstone says Maxis is fully aligned with the government’s agenda in driving digital adoption, especially among SMEs.
“As a technology solutions provider under MDEC’s SME Digitalisation Grant, we assist with the application process,” says Featherstone.
She says that the company had facilitated the digitalisation of over 27,000 SMEs nationwide through the grant over the last couple of years.
Featherstone adds that Maxis is engaging closely with the government to accelerate implementation of Fixed Number Portability (FNP) that can benefit SMEs greatly.
“FNP enables SMEs to adopt newer voice related technologies and offer other services that they could not initially – due to the constraints of being tied to just one service provider,” she says.
Noting that 5G is a key platform for the business sector to leverage on, Featherstone says Maxis has been conducting trials on private networks with key customers in the 5G space.
The Maxis 5G Alliance, she adds, was formed to accelerate 5G technology and IoT enterprise solutions to drive digital transformation and innovation.
“There are currently 23 partners composed of global and local tech and industry leaders, innovators, and lighthouse customers from diverse industries to leverage the ecosystem and unlock the value of IR4.0 technologies,” she says.
Source: https://www.thestar.com.my/business/business-news/2023/06/12/maxis-right-expertise-to-drive-smes-digital-transformation