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KUALA LUMPUR: Citi Malaysia has extended its repayment assistance measures to its customers, in line with the government's announcement of the National People's Well-Being and Economic Recovery Package (Pemulih).

The bank said in a statement that it is actively engaged with those in the B40, M40 and T20 groups as well as microenterprises and small and medium enterprises (SMEs) impacted by the Covid-19 pandemic.

 

Borrowers have the option to choose between a six-month moratorium or a 50% payment program for their loan facilities, also for a period of six months

Citi credit card customers will also be able to convert their card balances into term loan facilities to manage their debt, it said.

 

Citi Malaysia SME borrowers whose operations are impacted can opt-in for a six-month extension to the maturity dates on loans or trade bills or a 50% reduction in instalment payments over six months for term loans.

The relief assistance programmes are applicable to loans or financing approved before July 1, 2021, which are not in arrears of more than 90 days as of the date of application for assistance.

"Our focus is to ensure support for our customers especially at this challenging time given unemployment due to loss of jobs or inability of enterprises to sustain themselves financially.

"It is here that as a trusted and responsible financial partner, seamless execution of all customer requests and prompt service delivery are top priority to us to fulfil the urgent financial needs of our customers,” said Citi Malaysia CEO Usman Ahmed.

Applications for the repayment assistance are available via www.citibank.com.my.

Source: https://www.thestar.com.my/business/business-news/2021/07/13/citi-malaysia-extends-repayment-assistance-to-customers