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KUALA LUMPUR: In addition to the moratorium, Malayan Banking Bhd (Maybank) is also offering an additional Repayment Assistance (RA) option of a 50% reduction in monthly instalments for 6 months for customers who prefer to have this alternative.

In a statement, Maybank said the moratorium/ RA plan is available for customers to request effective July 7.

Maybank customers may request for the moratorium/RA wia the Maybank2u Covid-19 Repayment Assistance page at www.maybank2u.com.my/covid19 or request online via Maybank2u (available from July 20).

The bank said the moratorium on the monthly installment/RA plan covers all loans/financing (excluding credit cards) and is applicable for the following customers: All individuals (including all B40, M40 and T20 borrowers/customers); All microenterprises; and All small and medium enterprises (SMEs) that have been affected by the Covid-19 pandemic.

For credit card facilities (excluding charge cards), Maybank said it would offer to convert the outstanding balances into a three-year term loan with reduced interest rates so that borrowers can better manage their financial obligations during this challenging time.

The moratorium/RA plan is applicable for loans or financing approved on or before June 30 and which are not overdue for more than 90 days on the date the request is submitted to the bank.

“Approval will be given automatically to all customers in the above categories and Maybank has designed the process to be hassle-free with no supporting documentation requested upfront for approval purposes, ” Maybank said.

“Maybank wishes to assure borrowers opting in for the moratorium/RA that their Central Credit Reference Information System (CCRIS) records will remain unaffected and they do not have to worry about the impact on their credit profile, ” it added.

Maybank also reminded customers to be wary of scammers and only opt in for this moratorium/RA through official bank channels.

“Borrowers are also advised not to deal with any third parties claiming to be agents or representatives of the bank on matters relating to this new moratorium/RA as Maybank does not appoint or engage third parties or agents for purposes of the moratorium/RA, ” it said.

Source : https://www.thestar.com.my/business/business-news/2021/07/07/maybank-customers-may-opt-in-for-moratorium-from-today